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College of Liberal Arts
Information Technology

"I feel incredibly lucky to be in CLA. I've been in so many training sessions week after week all summer long and it is clear to me that you all are the best."
- Debra Armstrong-Wright, Pre-law Program Coordinator
Debra Armstrong-Wright

CLA IT SUPPORT

If you have hardware or software that is not working as it should, or have a general CLA IT service request, please submit a ticket on ServiceNow via: http://aub.ie/report-issue

Watch this video for guidance on creating a ticket in ServiceNow

CLA INSTRUCTIONAL TECHNOLOGY SUPPORT

If you need to consult with someone to learn more about using Canvas, Panopto, Zoom, or other instructional technologies, an email or phone call to the member of the CLA-IT Team is preferable.

CLA Zoom Office Hours - http://aub.ie/CLAIThelp Monday-Thursday, 2:00-3:30pm

CLA recordings from summer workshops - http://aub.ie/CLAtutorial

CLA Instructional Technology Tip Sheets - http://aub.ie/claremoteteaching

BIGGIO CENTER INSTRUCTIONAL TECHNOLOGY SUPPORT 

Class Continuity Preparation - http://aub.ie/keepteaching

Support for Students -  http://aub.ie/sdhelp

For other OIT related issues, such as account issues, etc. call the AU OIT Helpdesk at 334-844-4944 or start a chat online at http://www.auburn.edu/oit/chat