The Lab
Our lab has two experimental rooms (1202 & 1206) and a central control room (1204). Each experimental room has three remote-controlled cameras and ceiling-mounted microphones often used for conducting focus groups or user interviews. Additionally, each of these rooms is equipped with four desktop computers used for in-person moderated or unmoderated usability testing with real users.
Our Technology
We use multiple computer systems equipped with Morae usability testing software, Tricaster equipment for recording and broadcasting, and a perception analyzer to conduct surveys via real-time feedback. Each piece of equipment captures user feedback via visual (i.e., cameras or webcams), auditory (i.e. microphones), and synchronous or asynchronous methods. We also recognize that technology is constantly evolving, so we frequently monitor industry software.