Department of Music

Ticketing Policies

Department of Music Ticketing Policies

By purchasing an event ticket from the Department of Music, patrons agree to these policies.

General Policies
  1. Tickets for all departmental events will be sold one hour prior to the event outside of the venue.
  2. Students may purchase one student ticket by providing their student ID at the time of purchase.
  3. Students are not allowed to purchase more than one student ticket at a time unless their guest is with them and also provides their student ID.
  4. If a student fails to provide their student ID, they must pay for a general admission ticket.
  5. The Department of Music will sell the exact number of seats available in each performance space. If the venue does not have a specific number of seats (such as churches with pew seating), the Department will sell an estimated amount of seats to fill the venue.
  6. If a patron has left the venue after purchasing a ticket and does not return by the time the event begins, the patron forfeits his/her right to a seat.
  7. If a patron arrives up until 5 minutes after the doors have been closed, he/she has purchased a ticket, and there are seats available, he/she may enter the space in between pieces and receive a program.  Ushers will let you in to the space when appropriate.  
  8. If a patron arrives later than 5 minutes after the doors have been closed, has purchased a ticket, and seats are available, he/she will be allowed to enter the space in between pieces but not receive a program.
  9. If a patron arrives late and has not purchased a ticket, he/she may not enter the space or receive a program.
  10. Tickets will not be sold after the start of the concert. 
  11. No refunds.
Purchasing Tickets in Person at the Door 
  1. Ticket prices are $5 for children and students with a valid ID and $10 for general admission.  Symphonic Winds Concert ticket prices are $10 for children and students with a valid ID and $15 for general admission.
  2. Students who forget their student ID are not eligible for the student discount.  They may purchase a ticket for general admission.   
  3. Music majors, minors, faculty/staff, and some patrons receive COMP cards good for one performance season. These cards allow free admission into all department ticketed events. 
  4. Tickets can only be purchased with cash or checks made payable to Auburn University.
  5. No refunds.
Purchasing Advanced Tickets Online
  1. Advanced tickets are available online for all patrons (students and non-students) at $10 per ticket ($15 per ticket for Symphonic Winds Concerts) available for purchase until 3:00pm the day of the event.  If the event falls on a weekend, tickets are available for purchase until 3:00pm the last business day prior to the event.  Purchase advanced tickets here. 
  2. Patrons will need to bring one form of ID to pick up their ticket from the will-call table set up one hour before the event begins. The name on the ID must match the name on the order.
  3. If advanced tickets are not picked up by the start of the performance, the tickets are forfeited.  
  4. No refunds. 
AU Singers Ticketing Policies
  1. AU Singers tickets will be sold approximately two weeks before the performances for the above listed prices.
  2. These may be purchased in between 8-11am and 1-4pm Monday through Friday from the Department of Music office (101 Goodwin).
  3. Tickets are specific to the performance date and time and cannot be traded or switched out after purchase.
  4. Out of town patrons can buy Singers tickets online. Tickets will be held at Will Call.  Tickets may be picked up one hour prior to the performance.
  5. The Department no longer offers “Will Call” except for online-sale tickets, so tickets will not be held at the door for anyone including performers’ guests.

Last Updated: September 14, 2017